citrix presentation server 4.0 manual

On the cloned server, the RMLocalDatabase file is recreated automatically when the Citrix IMA Service starts. These steps vary depending on the type of data store used for the farm, and are described in the following sections. Presentation Server is compatible with server cloning, but cloning software can contain issues that cause the operating system or its add-ons to function incorrectly after being cloned. When using server cloning, it is important to clone one server and test its operation before deploying the rest of the farm. When the IMA service on the cloned server starts for the first time, the Presentation Server joins the default zone. When deploying images to servers on multiple subnets, assign zone information for each server after the imaging process completes. Prior to changing the Security Identifier (SID) on the machine used to access the Presentation Server Console, add one of the following as a Citrix Administrator with read-write privileges: Remapped drives partially revert to the original configuration on the deployed server rendering the server unusable. Servers with remapped drives may be duplicated using a hardware solution such as Compaq Smart Array controllers with RAID1 drive mirroring. The Presentation Server Console can display invalid data if the server is added back to the same server farm. This is because the old server's host record in the data store is applied to the newly imaged server. You can image the second server in the farm for the deployment of additional servers. Set the startup type to Manual. Set the startup type to Manual. The newly imaged server appears in the list of servers. There should be no invalid server record. Set the startup type to Manual. The newly imaged server appears in the list of servers. There should be no invalid server record. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

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A few steps are required for cloning servers. These steps vary depending on the type of data store used for the farm, and are described in the following sections. Presentation Server is compatible with server cloning, but cloning software can cause the operating system or its add-ons to function incorrectly after being cloned. When using server cloning, it is important to clone one server and test its functionality before deploying the rest of the farm. Also, note that although Citrix supports server cloning if done by documented procedures, it is considered a better practice to use an automated installation process for building and rebuilding servers so that a clean server build is assured. When the Citrix IMA Service on the cloned server starts for the first time, the server joins the default zone. The name of the default zone is the ID of the subnet on which the cloned server resides. When deploying images to servers on multiple subnets, assign zone information for each server after the imaging process completes. A customer might wish to re-image a MetaFrame XP server in a Farm to a newer version, say Presentation Server 4.0. Complete the following steps: If CHFarm is used, Presentation Server still must be uninstalled. The Presentation Server Console can display invalid data if the server is returned to the same server farm because the old server’s host record in the data store is applied to the newly imaged server. You can then create an image of the second server in the farm for the deployment of additional servers. Set the start up type to Manual. Then, restart the second server. If the addition is successful, the newly imaged server appears in the list of servers. If the addition is successful, the newly imaged server appears in the list of servers. The RMLocalDatabase is installed in Citrix Resource Manager\LocalDB in the default installation directory, \Citrix.

It is organized as follows: Planning your server farm deployment and then installing Citrix Presentation Server are described in Chapters 2 and 3. Using the management consoles is described in Chapter 4. Publishing resources applications, content, and server desktops is described in Chapters 5 and 6. Managing user sessions is described in Chapter 7. Securing your Presentation Server environment is described in Chapter 8. Maintaining your server farms is described in Chapter 9. Making printing resources available to your users is described in Chapter 10. Reference information concerning Citrix Presentation Server commands, delegated administration tasks, performance monitoring counters, unattended installation properties, and data store database requirements is provided in the appendices. Important Before you install Citrix Presentation Server, review the Citrix Presentation Server Readme, located in the Documentation directory of the product CD. See Logging Administrative Changes on page 229 for more information. SpeedScreen Progressive Display. See SpeedScreen Progressive Display on page 190 for more information. Trusted Server Configuration. See Trusted Server Configuration on page 198 for more information. Application Streaming. See the Citrix Application Streaming Guide for more information. Note For additional information about new and important features, see Getting Started with Citrix Presentation Server. Online guides are provided as Adobe Portable Document Format (PDF) files. To view, search, and print the PDF documentation, you need to have Adobe Acrobat Reader with Search, or Adobe Reader 6.0 through 7.0. You can download these products for free from Adobe Systems Web site at Be sure to read all the readme files and the Installation Checklist before you install Citrix Presentation Server or when troubleshooting. These files contain important information that includes last-minute documentation updates and corrections.

Be sure to back up the registry before you edit it. Citrix Presentation Server TM 4.5 for Windows Companies, names, and data used in examples herein are fictitious unless otherwise noted. Other than printing one copy for personal use, no part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Citrix Systems, Inc. Copyright Citrix Systems, Inc. All rights reserved. Citrix, ICA (Independent Computing Architecture), and Program Neighborhood are registered trademarks, and Citrix Presentation Server, Citrix Access Suite, Citrix Password Manager, Citrix Developer Network, and SpeedScreen are trademarks of Citrix Systems, Inc.RSA Encryption RSA Security Inc. All Rights Reserved. This product includes software developed by The Apache Software Foundation ( DB2 is a registered trademark of International Business Machines Corp. in the U.S. and other countries. Java is a registered trademark of Sun Microsystems, Inc. in the U.S. and other countries. Solaris is a registered trademark of Sun Microsystems, Inc. Sun Microsystems, Inc has not tested or approved this product. Portions of this software are based in part on the work of the Independent JPEG Group. Portions of this software contain imaging code owned and copyrighted by Pegasus Imaging Corporation, Tampa, FL. Macromedia and Flash are trademarks or registered trademarks of Macromedia, Inc. Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corp. in the U.S. and other countries. Novell Directory Services, NDS, and NetWare are registered trademarks of Novell, Inc.Novell Client is a trademark of Novell, Inc. Oracle database is a registered trademark of Oracle Corporation. RealOne is a trademark of RealNetworks, Inc. SpeechMike is a trademark of Koninklijke Philips Electronics N.V. All other trademarks and registered trademarks are the property of their owners.

(vertical bar) A separator between items in braces or brackets in command statements.Many of the operations that you can perform through the Presentation Server consoles can be customized using these interfaces. The two main Citrix server software development kits (SDKs), the Citrix Presentation Server MPSSDK and Citrix Presentation Server CPSSDK, are the primary resources for developers using these interfaces because they provide related documentation and examples. The MPSSDK includes information about MFCOM, an interface that comprises mainly Presentation Server farm management functions. The CPSSDK is a nextgeneration API based on Microsoft.NET technology that provides additional information about farm management functions, including Resource Manager. The MPSSDK and CPSSDK are available for download from the Citrix Developer Network. This open-enrollment membership program provides access to developer toolkits, technical information, and test programs for software and hardware vendors, system integrators, ICA licensees, and corporate IT developers who incorporate Citrix computing solutions into their products. Obtaining Installation and Update Information Before you install Presentation Server, Citrix recommends that you read the Installation Checklist and the Pre-installation Update Bulletin. Installation Checklist To access the Installation Checklist, select View installation checklist on the Presentation Server Setup window that appears after inserting your installation CD, or navigate to \Documentation\docs\checklist.html on either installation CD. This document includes information about: Downloading and installing critical updates before and after you install the product Meeting system requirements Installing and configuring Citrix Licensing Pre-Installation Update Bulletin The Citrix Access Suite Pre-installation Update Bulletin offers late-breaking information and links to critical updates for server operating systems and Citrix installation files.

Online help is available in many components. You can access the online help from the Help menu or Help button. For information about terminology related to Presentation Server, see the Citrix Presentation Server Glossary (available from the Document Center). To access the feedback form, click the Submit Documentation Feedback link. Accessing Documentation The Document Center is a PDF file that provides a single point of access to the online guides and enables you to go straight to the section in the documentation that you need. It also includes: A list of common tasks and a link to each item of documentation. A search function that covers all the PDF guides. This is useful when you need to consult a number of different guides. Cross-references among documents. You can move among documents using the links to other guides and the links to the Document Center. You can access the Document Center from the product CDs or install it on your servers when you install Citrix Presentation Server and its components. If you prefer to access the documentation without using the Document Center, you can navigate to the individual files using Windows Explorer. More information about Citrix documentation, and details about how to obtain further information and support, is included in Getting Started with Citrix Presentation Server. Document Conventions Citrix documentation uses the following typographic conventions for menus, commands, keyboard keys, and items in the program interface: Convention Boldface Italics %SystemRoot% Monospace Meaning Commands, names of interface items such as text boxes, option buttons, and user input. Placeholders for information or parameters that you provide. For example, filename in a procedure means you type the actual name of a file. Italics are also used for new terms and the titles of books. The Windows system directory, which can be WINNT, WINDOWS, or any other name you specify when you install Windows. Do not type the brackets themselves.

This guide is available from the Support area of the Citrix Web site at Note Citrix recommends that you set the graphics displays for computers running the management consoles to at least 1024 x 768 pixels. Therefore, Citrix Presentation Server prevents you from deleting the last full authority administrator account. However, if no administrator accounts exist in the farm data store database, a local administrator account can log on to the Access Management Console to set up Citrix administrator accounts. To create effective Citrix administrator accounts, ensure that all users you are going to add as Citrix administrators are Domain Users for the domain in which your farm resides. Users who are Citrix administrators who take server snapshots must also be authorized Windows Management Instrumentation (WMI) users on each server on which they are taking snapshots. Citrix recommends that you do not mix different release versions of Citrix Presentation Server in the same server farm. Upgrade Citrix Presentation Server to the current version to ensure that custom administrator settings apply properly. If you want to enable the IMA encryption feature in Citrix Presentation Server during product installation, Citrix recommends that you install Presentation Server using the same network credentials. If you install it as a local administrator, after you install Presentation Server on the first server in the farm you must enable the Add local administrators setting in the Access Management Console on that server before installing Presentation Server on subsequent servers. You enable this setting through the Access Management Console. For more information, see Enabling IMA Encryption as a Local Administrator on page 225. Establishing Domain Trust Relationships One of the primary tasks for planning a server farm deployment is to define how you plan to authorize user access to resources in the server farm.

You do this by establishing domain trust relationships implemented through user and group accounts. A published resource is available only to users who can access every server that hosts it. When multiple servers host the same resource, you cannot predict which servers users will connect to when they access the resource. Therefore, if a user is authorized to access only some servers, you cannot ensure that the user will always be able to access the resource. You then select the users and groups that you want to allow to use the application. After you select users, changing the list of host servers can change the trust intersection, which can make the application unavailable to users who are no longer in the servers trust intersection. If the trust intersection changes, the console displays a message and removes users who are no longer eligible to use the resource from the authorized users list. To prevent unpredictable access, Citrix Presentation Server removes users from the authorized users of a published application or printer if the accounts are not in the trust intersection for all the host servers. The following sections discuss how trust-based routing works and also provide recommendations for implementing it in an Active Directory environment. Trust-Based Routing Trust-based routing allows servers to be members of a server farm even if the servers belong to domains that do not trust each other. In trust-based routing, a request to enumerate users or authenticate a user is routed to a server that has the required domain trust relationship if the originating server does not. During a trust query cycle, a server registers its trusted domains with the farm s data store. This operation occurs during every service startup and approximately every six hours while the service is executing. Therefore, the data store is a central repository of all trust data for the servers in the server farm.

These updates may be required to install or run the product and should be applied prior to installation. Information regarding the required updates is on the Pre-installation Update Bulletin. A link to the bulletin is available on the Installation Checklist for Citrix Presentation Server. For a complete list of the system requirements for all components of Citrix Presentation Server, see the Installation Checklist for Citrix Presentation Server. For information about system requirements for client devices, see the administrator s guide for each client platform. Software Requirements You can install Citrix Presentation Server 4.5 on computers running the Microsoft Windows Server 2003 family (with SP1 or SP2): Standard Edition, Enterprise Edition, and Datacenter Edition. Note The installation of Citrix Presentation Server on Windows domain controllers is not supported. Citrix Presentation Server is supported on both 32-bit and 64-bit operating systems. The procedures in this guide are primarily based on 32-bit operating systems and differences for 64-bit operating systems are noted. For more information about 64-bit issues, see the Citrix Presentation Server Readme. Before you begin installing Presentation Server, it is important to understand how Presentation Server Setup treats software system requirements. If you are performing an installation using any method other than Autorun, you must install all system requirements before you begin Presentation Server installation. If you are installing Presentation Server using the Autorun, some system requirements are installed for you automatically and others are not. You must install the system requirements that are not installed during Autorun Setup before you begin, otherwise the installation fails. It does not install any Windows system requirements that are available from your operating system CD or need to be configured as roles.

Likewise, it does not perform any of the pre-installation configurations that you need to perform on your server, such as specify the terminal services role, enabling Internet Information Services (IIS) and so on. Citrix recommends that you remap server drives, if desired, before you install any system requirements, including.net 2.0. See the Installation Checklist on the Server CD and Preparing Your Environment on page 48 for information about the installation sequence for pre-requisites. For more information, see Deciding to Change Server Drive Letters on page 42. Important You must install the Terminal Server component (in Application Server mode) before you install Citrix Presentation Server. Terminal Server is not installed with Windows by default. The installation of Terminal Server entails using the Manage Your Server wizard to add the terminal services role to your server. Citrix Presentation Server supports the 2007 change in Daylight Saving Time in the United States. If your applications are affected by change, make sure that you upgrade your installation of the Java Runtime Environment (JRE) to the same level as that specified in the Installation Checklist. The Citrix Presentation Server JRE requirement meets the level Sun recommends to resolve potential JRE issues resulting from the Daylight Saving Time change. Hardware Requirements The hardware requirements for a Presentation Server deployment are based on the edition of Windows Server 2003 you are using. For more information, see the Microsoft Web site for the latest system requirements for the edition of Windows Server 2003 on which you are deploying your server farm. For information about system sizing, optimization, configuration, and deployment scenarios, see the Advanced Concepts Guide for Citrix Presentation Server.

When a server needs to perform an operation (as defined below) on a domain that it does not trust, the server determines from the data store which servers can perform the operation and then routes the request to the most accessible server. Trust-based routing applies to the following operations: Authenticating a Citrix administrator to the Presentation Server Console Refreshing the display or launching an application in Program Neighborhood and Web Interface Enumerating users and groups in the console Resolving users and groups into distinguished account names when you add users or groups to a published application, add users to a printer autocreation list, or define new Citrix administrators 22 22 Citrix Presentation Server Administrator s Guide Changing Domain Trust Relationships If you add a new domain trust relationship, you might be unable to select user accounts in the server farm right away based on the trust relationship. You might see this situation when you publish a resource, for example, after adding a new trust relationship. In the dialog box where you configure user accounts for the application, when you select a domain, the newly-trusted domain does not appear until the Independent Management Architecture (IMA) service propagates the new trust relationship throughout the server farm. The user management subsystem updates its domain trust information every six hours (and during service startup). Therefore, it might take as long as six hours for all servers in the server farm to recognize a new trust relationship. You can avoid a delay in detection of network trust changes by restarting the IMA Service on all servers affected by the change. For example, if you change a trust relationship to allow DomainX to trust DomainY, restart all servers that belong to DomainX.

With Active Directory, if you add a new domain to an Active Directory forest, for example, restart the IMA Service on all servers that belong to a domain in the forest that is affected by the change. If you are unsure which servers are affected by a trust relationship change, you can restart the IMA Service on all servers in the farm to ensure that the change is recognized. Citrix recommends that you restart the IMA Service only during offpeak hours when the load on the servers is very low. Recommendations for Active Directory Environments Native support for Active Directory is included in Windows Server 2003, so you do not need to install additional services. If your network is configured to use Active Directory domains and groups, consider the following Citrix deployment recommendations. Recommended Domain Configurations Citrix recommends the following for configuration of server farms with Active Directory: All servers reside in the same domain The server farm domain has no trust relationships with non-active Directory domains The server farm is in a single Active Directory forest 23 Chapter 2 Planning for Deployment 23 These recommendations are not a requirement. However, multiple domains or trust relationships with non-active Directory domains can affect all aspects of user authentication, which include: Authentication for Citrix administrators Access by users to published applications Assignment of users to network printers Using Active Directory Forests If you use Windows Active Directory, Citrix recommends that all servers in a server farm belong to the same Active Directory forest. If your farm has servers in more than one forest, users cannot log on by entering user principal names (UPNs). UPN logons use the format identifier. With Active Directory, UPN logons do not require a domain to be specified, because Active Directory can locate full UPN logons in the directory.

However, if multiple forests exist in the server farm, problems can arise because the same UPN identifier can exist in two domains in separate forests. Important Because there is no efficient way to perform account resolution, Citrix Presentation Server does not support UPN logons if a server farm spans multiple Active Directory forests. Implementing an Active Directory Security Model Active Directory has the following types of security groups to which network users can belong: Domain local groups. In the Active Directory model, domain local groups can contain groups from other domains, but the domain local group can be assigned to resources only in the domain in which it exists. Universal groups. Universal groups can contain groups from other domains. Universal groups are stored in the Active Directory global catalog. Universal groups can be used for assigning permissions to resources in any domain. Domain global groups. Global groups contain groups within the same domain and can be assigned to resources in any domain. Citrix recommends that you use domain global groups for user access to published applications and network printers. Domain global groups are equivalent to non-active Directory global groups. 24 24 Citrix Presentation Server Administrator s Guide You can use these security groups when you select users for published applications and network printers. If you plan to use universal groups or domain local groups, Citrix recommends that you follow the deployment guidelines in this section regarding domain configuration and use of groups to reduce administrative complexity. For in-depth technical information about user access issues and configuration issues, see User Permission Scenarios with Active Directory on page 24. If you change the servers that host a published application, the trust intersection with individual user accounts and with domain local groups can change.

For example, if all servers hosting an application or a printer reside in a common domain, Domain1, you can select domain local groups from Domain1 to grant access to the resource. If you then configure additional servers to host the resource and these servers do not reside in Domain1, the Access Management Console detects the change and removes the Domain1 domain local group from the configured accounts for the resource. For more information about domains, establishing trust relationships among domains, and configuring user accounts in domains or Active Directory, see your Windows documentation. User Permission Scenarios with Active Directory With Active Directory, the following issues affect the choices you make when you configure a server farm and manage user permissions: If you use universal groups to give users permission to run published applications, all the servers that run an application (if you use Load Manager for load balancing) must reside in an Active Directory domain. If you use a domain local group to give users permission to run published applications, all servers that load balance an application must belong to the same domain. Also, the domain local group you assign to an application must be in the common primary domain of all the load balancing servers. If a user is a member of a domain local group, the group is in the user s security token only when the user logs on to a computer in the same domain as the domain local group. Trust-based routing does not guarantee that a user s logon request is sent to a server in the same domain as the domain local group. 25 Chapter 2 Planning for Deployment 25 The following table describes how network configurations affect user permissions with Active Directory. Program Neighborhood filtering Authenticating to published applications Authenticating to the Presentation Server Console Domain No adverse effects. No adverse effects. No adverse effects.

Global Groups Domain Local Groups Universal Groups Recommendation: All servers in the farm must be in the same domain for Program Neighborhood filtering to work properly. Rationale: If a user is a member of a domain local group, the group is present in the user s security token only when logging on to a computer in the same domain as the domain local group. Trust-based routing does not guarantee that a logon request is sent to a server in the same domain as the domain local group. It guarantees only that the request is handled by a server in a domain that trusts the user s domain. Recommendation: No Active Directory domains in the forest to which the servers belong have explicit trust relationships with non- Active Directory domains. Rationale: Non-Active Directory domains have no knowledge of universal groups and the domain controllers exclude a universal group from a user s security token. As a result, applications might not appear in Program Neighborhood. Recommendation: All servers that load balance an application must be in the same domain if a domain local group is authorized to use the application. Rationale: Domain local groups assigned to an application must be from the common primary domain of all the load balancing servers. When you publish applications, domain local groups appear in the accounts list if the first condition above is met and accounts from the common primary domain are displayed. If a published application has users from any domain local groups and you add a server from a different domain, domain local groups are removed from the configured users list, because all servers must be able to validate any user with permission to run the application. Recommendation: If universal groups are assigned permission to the application, all servers that manage the application must be in an Active Directory domain. Rationale: A server in a non-active Directory domain could authenticate the user to run the application.

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No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content. Note: If you plan to install a currently supported version of Receiver for Windows on the system (version 4.4 or later) then there is no need to perform these manual steps or run the clean-up utility. As per article CTX136410, Receiver for Windows 4.4 and later no longer require the separate Clean-Up Utility before installing or upgrading over a previously installed version of Receiver for Windows. More information on this is available in the Receiver and Plug-ins section of the Citrix eDocs for your version. For example, the default install directory is %programfiles%\Citrix (%programfiles(x86)%\Citrix on 64-bit systems). Refer to the Disclaimer at the end of this article before using Registry Editor. If you reinstall Receiver, these policies might be enforced possibly causing unexpected behavior. If you want to remove these customizations as well, delete the following ICA Client keys: Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it. Our site does not support Internet Explorer 9 (or earlier) versions.

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Number: 43628 To uninstall:Click on Settings (gear icon). Click on Uninstall, A small pop-up will appear, click Uninstall again. You'll see a final confirmation to uninstall, click Yes again. Citrix Receiver or Citrix Workspace will be uninstalled. To Install Citrix Workspace:Click Start, Mark checkbox for I accept the license agreement, click next. Leave checkbox for Enable single sign-on unmarked, click next. Leave checkbox for Enable app protection unmarked, click Install After installation is complete, click Finish. We do not need to click Add Account. If this is a new installation follow the steps in How to configure your web browser for Blackbaud Hosting Services or the Microsoft Azure Open the CitrixReceiver.dmg file Select Uninstall Citrix Receiver. Follow the prompts to uninstall.Did this solve your issue. Comments (optional): If you need assistance, click Chat with Support below. Please tell us why. If you need assistance, click Chat with Support below.Help us make our products even better by sharing details in our Idea Banks or our online Community.We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.We'll work on updating the search engine to return more relevant results. For command line installation parameters and space requirements, see Configure and install Receiver for Windows using command-line parameters. The verification is performed both during a fresh installation and an upgrade. For more information, see Knowledge Center article CTX200340. To remove the customizations, delete them manually. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language.

This page provides detailed instructions on how to completely uninstall Citrix Receiver Inside. When you want to uninstall the program, you can go to the Programs and Features to uninstall it. So when you want to uninstall Citrix Receiver Inside, the first solution is to uninstall it via Programs and Features. You can find this files in the installation folder of Citrix Receiver Inside. If you have created a system restore point prior to installing a program, then you can use System Restore to restore your system and completely eradicate the unwanted programs like Citrix Receiver Inside. You should backup your personal files and data before doing a System Restore. The system window will display. The System Properties window will display. You should know that all programs and drivers installed after the selected date and time may not work properly and may need to be re-installed. Such malware get into the computer with the help of Trojans and spyware. Other computer malware like adware programs or potentially unwanted programs are also very difficult to remove. They usually get installed on your system by bundling with freeware software like video recording, games or PDF convertors. They can easily bypass the detection of the antivirus programs on your system. If you cannot remove Citrix Receiver Inside like other programs, then it's worth checking whether it's a malware or not. Click and download this malware detect tool for a free scan. In such circumstance, reinstalling Citrix Receiver Inside may do the trick. Run the installer either in the original disk or the download file to reinstall the program again. Sometimes, the installer may allow you to repair or uninstall the program as well. You can try this method to uninstall Citrix Receiver Inside. Please carefully edit the registry, because any mistake there may make your system crash. And no one can promise the manual uninstallation will completely uninstall Citrix Receiver Inside and remove all of its files.

To use our site, please take one of the following actions: You can find more information here You can find information here You can find information here Citrix recommends applying the most up-to-date version of the software, which addresses the fix or enhancement being targeted. Later versions of the release may include multiple changes that address different areas including security vulnerabilities, code fixes, and enhancements. Installation of this software should only be performed on test or developmental environments. Any reported issues will require the most current revision of the software ( ).If you are an end-user, please contact your support desk to run the Receiver Cleanup Utility. Go to Microsoft article How to backup and restore the Registry in Windows for backing up the registry. Refer to the ReadMe file included with the tool for a list of items that will be removed during the clean-up process. You may use and distribute it at your own risk. Follow the on-screen instructions to uninstall the Citrix WorkSpace App. Refer to Citrix Documentation - Install, set up, and upgrade Receiver for Mac for more information on how to perform this action. In some cases, after having uninstalled the Receiver, certain files might be left behind the system. This has mostly been reported after having run earlier versions of the CitrixReceiver.dmg uninstaller (Example: Earlier versions of 11.x). This article can also be used as reference to clean a system after having an older or legacy version of the Receiver uninstalled, and prior to installing the latest Citrix Receiver for Mac. If they still exist, remove them manually. The files and folders that are compatible with this feature are listed. You can remove the files that were not properly cleaned up by the uninstaller. You can also keep the user data that was previously synchronized on your system by Follow Me Data. No worry!

Make sure to login with the admin password if needed. If you are in a hurry or if you feel that you are not experienced enough to uninstall the program by your own, feel free to use these solutions: Make sure you provide as much details as possible. Please, let us know all details that you think we should know about your problem. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats. Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats. This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer. To repair damaged system, you have to purchase the licensed version of Reimage malware removal tool. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down.Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back. As a result, your schoolwork, important documents, and other data might be lost. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

And an incomplete uninstallation will many useless and invalid items in the registry and affect your computer performance in a bad way. Too many useless files also occupy the free space of your hard disk and slow down your PC speed. So, it's recommended that you uninstall Citrix Receiver Inside with a trusted third-party uninstaller which can scan your system, identify all files of Citrix Receiver Inside and completely remove them. Download this powerful third-party uninstaller below. And I was told to completely uninstall it from the computer first. And I googled it and found your tutorial. It really helped me completely remove the game. And now I can reinstall it. Thank you so much!I could easily follow your steps and got rid of my program. Good job! ---Bernard B, CA Thanks for your instruction! ---Henry P, UK. It should get updated to the Citrix Workspace app, but I came to the error while trying to uninstall the program. How to uninstall Citrix Receiver properly? To uninstall Citrix Receiver properly, you need to get rid of all the files related to Receiver because certain files or folders cause unexpected behavior and other issues. The issue with Citrix Receiver uninstallation occurs on Windows devices and on macOS running machines, so you should go through all the methods below and try at least one method out of the few listed. In addition, this program can cause issues or pop-up errors that state about insufficient disk space on the system. You need to note that the upgrade takes up 206MB, and fresh installation needs 320MB (on Windows) free on the machine before Citrix Receiver installation can be launched. System optimizers and cleaner utilities like Reimage can find and locate affected files or the ones that got possibly damaged during various processes or even by malware. Damaged system files and folders can cause serious issues, so check the machine for these easily-repairable issues and then rely on manual techniques listed further.

All in all, there are numerous pros of this software, but imagine the following situation: it was installed quite a while ago and, for whatever reason, hasn’t been in use for ages. Also, it’s within the realms of possibility that the version you have on your computer was downloaded off of an uncertified third-party app store and doesn’t work as intended. It means glitches or potentially even malicious functionality will be wreaking havoc with your Mac experience. Pair all of these possible circumstances with the fact that Citrix Receiver is taking up a good deal of disk space, and you will eventually realize that it should be uninstalled if you no longer need it. Unfortunately, removing this tool from a Mac can sometimes be easier said than done. By using the appropriate DMG file (CitrixReceiver.dmg) provided by the publisher, you can get most components of the suite automatically deleted from your system. However, in some cases this process leaves a ton of leftover objects that have to be eradicated manually. Since the rest of the virtualization suite could already be missing, the users are faced with after-effects of incomplete removal leading to errors and other malfunctions. It’s worth mentioning that this predicament sometimes co-occurs with the emergence of popup warnings saying, “ServiceRecords will damage your computer” or “ReceiverHelp will damage your computer”. In this case, macOS gives users a heads-up about additional suspicious or buggy processes, which can either be remnants of the legacy software under scrutiny or malicious files deposited by Mac adware. With that said, be sure to follow the steps below to remove Citrix Receiver app from your Mac for good. Citrix Receiver removal from Mac As previously mentioned, the procedure of thoroughly uninstalling all the elements of Citrix Receiver application on Mac can be a combo of using the vendor’s official automatic uninstaller and additionally applying manual cleaning techniques.

Here is a step-by-step guide that will help you remove the virtualization software in question. Open your Downloads folder and find the original installer of the suite. It’s called CitrixReceiver.dmg or CitrixReceiverWeb.dmg. If it’s not there anymore (which is quite likely), go to Citrix website and download the installation client for Mac from there. Double-click the CitrixReceiver.dmg (CitrixReceiverWeb.dmg) file. Once the disk image is mounted and opened, select the option that says Uninstall Citrix Receiver. Follow the instructions on subsequent dialogs to complete the uninstall procedure. Be advised that you will need to enter your admin name and password to make sure the changes take effect. Restart your Mac. As an extra layer of the removal process, you need to look for a number of associated files and manually delete them if found. Here’s a quick tip before you proceed: since you will need to examine the contents of several different folders, consider using Go to Folder feature (available from the Go menu in Apple Finder). This way, you can type or paste the directory names listed below to quickly open them one by one. Spot and remove all apps you added to your virtualized workspace by means of the Citrix Receiver user interface. Find the following files in it and drag them to the Trash: com.citrix.ICAClient.bom com.citrix.ICAClient.plist Empty the Trash Remove records generated by Follow Me Data feature Follow Me Data is a service built into Citrix Receiver that ensures a seamless experience as you sign in to your workspace from different devices. It preserves your apps, data, and all customizations. If you have decided to uninstall Citrix Receiver, then removing Follow Me Data and the related information is on your to-do list as well. That’s quite a bit of tedious work, isn’t it.

Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files. Partial or full use of information without the express written permission is prohibited. Supported by esolutions.lt. Connect with other professionals in a trusted, secure, environment open to Thomson Reuters customers only. Watch the video or follow the written steps below. Rename any of the folders that you find.You may need to make hidden folders visible to gain access to it, or manually enter the path in the address bar in Windows Explorer. Rename any of the folders that you find.You may need to make hidden folders visible on the PC to gain access to it, or manually enter the path in the address bar in Windows Explorer. Watch the video or follow the written instructions below. Click the name of your browser to view the remaining steps.In this dialog, double-click VOCitrixReceiver.exe.We recommend that you set your preferences to not check for updates. You can do this using the following steps. You'll also want to make sure you meet the requirements for using Citrix Receiver; there are some environmental settings like antivirus and firewall that can interfere with the installation and usage of Citrix.This tool should be used by the firm's qualified IT professional. We provide access to these resources for your convenience, but we are not responsible for their accuracy. You can help protect yourself from scammers by verifying that the contact is aI am using the latest version of Windows 10. You can follow the question or vote as helpful, but you cannot reply to this thread. Update: March 2020 Virtualization is a game-changing thing for businesses and it also has a sizeable audience among end-users.

An organization can benefit from leveraging such a framework in that it can cut the server acquisition and maintenance costs while providing the staff with a plethora of tools that technically don’t run on local hosts. Citrix Receiver is a cross-platform solution that brings these perks to specific computers on a network, simulating a fully-fledged computing and multitasking experience powered by a server rather than the processing capacity of a specific node. It is a basis for setting up workspace virtualization where the employees can use various applications without actually installing them onto their machines that have limited disk space and insufficient memory to support so many apps. When executed on a Mac, this utility allows for outsourcing the whole computing job to enterprise on-premises servers or classic cloud services. Citrix Receiver can also play into a home user’s hands by providing virtual desktops with applications that the laptop or desktop device might otherwise not cope with. Furthermore, it’s easy to customize the virtualized environment extensively so that the apps match one’s preferences even when accessed from another machine. The data is also saved and preserved across different sessions regardless of the device and operating system. By the way, Citrix Receiver for Mac was superseded by Citrix Workspace application starting from August 2018. Whereas the legacy program can still be downloaded if a user so desires, it doesn’t get new features anymore. Irrespective of the version, enterprise networks form the bulk of the tool’s user base. Some organizations enforce a software policy stating that employees must use this solution to connect to the corporate servers in a secure fashion. Furthermore, if the company has some spare server resources it can assign a part of them to handle virtual desktops used by the personnel.

On a side note, you can take a shortcut and use Combo Cleaner (Mac maintenance and security application) to automate this process and save yourself the trouble of looking for every fragment of the program you don’t need anymore. If you’d like to give this method a shot, here is what you need to do: Download and install Combo Cleaner ( read review ). Open the app and click Uninstaller in its left-hand pane. Select Citrix Receiver in the list of your applications. Click Remove Selected Items button. Once you follow these four simple steps, Citrix Receiver will be completely uninstalled along with all the data it has stored on your Mac. Whether you choose to go the manual removal route or outsource this cumbersome job to the automatic cleaning app, the files spawned by this suite won’t be cluttering your Mac’s disk space any longer.Please, rate this. In that case we recommend to manually uninstall the Citrix Receiver by using the Citrix Receiver Clean Up Utility that you can download on this page. Now run the Citrix Clean Up Utility After you have downloaded the ReceiverCleanupUtility.zip file extract or unzip it. Run the Citrix clean up utility. A window will appear. Hit any key to continue. After it has finished cleaning up hit any key again to close the window. These can be removed. Reinstall the Citrix receiver of Workspace app. In order to do so we wrote this procedure for you convenience. Follow the instructions and everythig should work fine again. If you need assistance, please contact support. Just follow these two simple steps: Reinstall Receiver for Windows Import the regbackup.reg file to restore setting and customizations in the registry. Once it is initially configured and running, things are generally pretty smooth going. But when it comes time to perform in-place upgrades of Citrix StoreFront, sometimes things get a bit hairy and go off track, usually ending up with a dreaded 1603 MSI installer error.

Then you are royally screwed because the StoreFront installation is half installed (or half uninstalled if you are an optimist) and you can’t repair, reinstall, or even uninstall using normal methods.I have used these notes on XenApp 6.5 servers and on XenDesktop 7.x controllers without any issues. Your mileage may vary though. Add the Delivery Services Framework snapin, remove all the Feature Instances, then confirm they are all removed. Get-DSFrameworkControllerAdd just the Delivery Services Framework snapin, remove all the Feature Classes, then confirm they are all removed. Get-DSFrameworkControllerYou may need to repeat the above three steps a few times to completely remove all the DSFeatureClasses due to dependencies within them. Notify me of new posts via email. There are many scenarios where you might have to do this. Forcing an uninstall should always be a last resort though. You just navigate to your setup files to where mps.msi is located and run the following. In this example, I have copied the XenApp 6.5 install files to my D: drive: Open regedit to edit your registry and navigate to: It will be the full path of the key but just copy the key part only: Here is mine for example:: He is certified in several technologies and is 1 of 63 people globally that is a recipient of the prestigious Citrix Technology Professional (CTP) award. He is 1 of 42 people in the world that has been awarded as a VMware EUC Champion and VMware vExpert. In his spare time Jason enjoys writing how-to articles and evangelizing the technologies he works with. Disclaimer: The content and opinions expressed in articles and posts are his own and are by no means associated with his employer. I had downloaded the app while volunteering at an agency and it has slowed my computer right down. How do I get this App off my computer forever. Please help. Great work !! Hello Jason. Nice post. I was able to configure ev. Were you able to get more clarification on the Cli.Fantastic article.

I have been learning a lot abou.The first cert in the chain is always the host cer. This website features the latest news and how-to's on enterprise mobility, security, virtualization, cloud architecture, and other technologies I work with. It receives hundreds of thousands of unique visitors from all over the world each month. The all-round problem fixer for Mac. But to help you do it all by yourself, we’ve gathered our best ideas and solutions below. It has now been superseded by Citrix Workspace. If you don’t need Citrix Receiver on your Mac anymore, you can safely delete it. The internet doesn’t provide enough information on how to uninstall Citrix Receiver from your Mac. So we decided to share our instructions to help you easily remove Citrix Receiver. Here, we’ll show you how to do just that. With Citrix Receiver you can get remote desktop access to a certain server. It’s a useful way of running, say, Windows, without actually installing Windows, using Boot Camp or virtualization tools like Parallels Desktop and VMWare fusion. This means you can log into your Citrix Workspace from any computer and use the same applications and files. If you want to connect to remote servers for personal purposes, you may also find Citrix Receiver useful. But, if you have had Citrix Receiver on your Mac for years and haven’t used it, you probably don’t need it. So, it’s better to uninstall the tool to avoid its files cluttering your Mac CleanMyMac X’s Uninstaller utility can help you uninstall almost any app, including Citrix Receiver, with just a couple of clicks. The advantage of using CleanMyMac X, rather than the manual method below is that it’s quicker, it removes all the associated files automatically, and you can uninstall multiple apps at the same time.If you no longer have it, you can download it again from the Citrix website. Double-click the package to extract it and mount the dmg file. Open the disk image and look for the uninstaller file.

Double-click it to launch it. Follow the on-screen instructions. When you’re done, reboot your Mac. Here’s how to do that. In the Finder, click on the Go menu and choose Go to Folder. Look for the following files and drag them to the Trash These are files that launch when you start up your Mac and enable some of the functions of the application. Lots of apps and services install launch agents and they can sometimes cause problems on your Mac or just clutter your startup drive. There may as well be leftover launch agents of the applications you have previously installed and then removed. Citrix Receiver also has launch agents that may be left on your Mac even after you delete the tool. CleanMyMac has a special tool for identifying and removing launch agents.When you uninstall Citrix Receiver, you may also have to manually uninstall Follow Me data on your Mac. Drag the files inside it to the Trash. Next, drag these installation information files to the Trash. That’s quite a few steps. If you’d rather do it the easy way, using CleanMyMac X, here’s how you do it. Locate Citrix Receiver in the list of apps in the main window. Check the box next to it. Press Uninstall. However, it has now been superseded by Citrix Workspace. That’s one reason you might want to uninstall Receiver. You can do that manually, but as you can see above it’s a long process involving lots of files. CleanMyMac X can help you optimize the process and make sure there is no leftover data on your Mac. By continuing to use this site, you agree to our cookie policy. Click here to learn more. If your view looks different than what we've described here, you may be using GoToAssist v5 (formerly known as RescueAssist). Uninstalling the GoTo Opener app can be a helpful troubleshooting step if you are having issues installing your GoTo product software or being launched into session. Use Programs and Features to uninstall the application.

Depending on the way in which is was first installed when you first installed it, it will be listed as either “GoTo Opener” or “Citrix Online Launcher”. Lastly, you should clear the cached data and cookies from your web browser. This step is particularly important if you expect to use LogMeIn products again in the future. Check for any “leftover” apps that might have been missed. Lastly, you should clear the cached data and cookies from your web browser. This step is particularly important if you expect to use GoTo products again in the future. However, if it is necessary for you to uninstall this application, you can do so easily. Note that the process for uninstalling the desktop application from a computer varies depending on the computer's operating system. See your operating system's user manual for more information. We urge you to try our support articles and tutorials before you call. We urge you to try our support articles and tutorials before you call. The site may not work properly if you don't update your browser. If you do not update your browser, we suggest you visit old reddit. Press J to jump to the feed.Now I am not able to reinstall or uninstall the Workspace App. It is not shows in the appwiz. I deleted the folder in program files. We discovered a previous version of citrix Workspace-App. It that doesn't work use this as a last resort. I tought this RCU is only for the old receiver. Thank you very much for your help. All rights reserved Back to top. How do I remove Webex files from my system. How do I uninstall Webex software on Windows. This utility should be ran after removing all Webex software from the Control Panel.Open the folder where the file was extracted. Right-click on the CiscoWebexRemoveTool file and select Run as administrator. Enter the following command line, then press Enter: Product: Webex Events, Webex Meetings, Webex Support, Webex Training Operating System: Windows Desktop Release: WBS33, WBS39, WBS40 Was this article helpful.

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672 Alimentatore 672 custodia modulare DIN 6 moduli; alimentazione 230V Gruppi di commutazione 607 per impianti intercomunicanti. Custodia modulare DIN 3 moduli 608N per impianti con 2, 3 o 4 esterni.I collegamenti all Scelta del tipo di impianto Un videocitofono vivavoce con monitor 3,5 a colori e funzioni videocitofoniche base.I Kit KIT EXTRA MONOFAMILIARE KIT EXTRA BIFAMILIARE KAE5061 KIT CITOFONIA VIDEOCITOFONIA: Schemario sez.c CITOFONIA E VIDEOCITOFONIA SCHEMARIO Sezione Caratteristiche tecniche 2 installazione 2 descrizione dei morsetti.3 programmazione 3 impostazione Fornito di monitor alta Una forma che diventa gamma. L idea Atlantico nasce dalla voglia di stupire, offrendo un gioiello L abbinamento NIENTE IN MENO. Passion.Technology.Design. SISTEMA 2 FILI Linee essenziali. Spessori minimi. MINI: nulla di piu. Niente in meno. FILI Mini Handsfree. L essenziale Disponibili nelle colorazione Bianco, Antracite e Tech 10 INDICE DI SEZIONE SISTEMA Casellario postale modulare Axolutamente unico. Axolutamente unico. Semplicemente bianco.CITOFONIA CITOFONIA: Schemario sez.d CITOFONIA E Va installato all ingresso della camera. Dotato di pulsante E dotato di pulsanti: apertura serratura e quattro pulsanti Dotazione tasti: autoaccensione E dotato dei seguenti pulsanti per funzioni videocitofoniche Direttiva BT per VE002-11) e una tastiera a combinazione numerica per l'automazione di elettroserrature e carichi Citofono interno vivavoce Descrizione dell'apparecchio Il citofono interno vivavoce fa parte del sistema di intercomunicazione Gira ed e formato dai seguenti Tastiera MTPAD. Tastiera MTPAD Il piacere di scegliere Urmet propone 4 nuove linee, 4 prodotti curati nei Interfaccia Cito-Telefonica Catalogo tecnico. Posti interni Zenith Posti esterni Musa 2CSC600112D0902 ABB Sistemi in Kit - Kit Predefiniti.8 - Start Kit. Dopo Perla e Opale, scop opri te il fa scin ino di Aga ta.

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Comprende scatole e telai, moduli per gruppo fonico o con gruppo fonico integrato, moduli di chiamata con una o due file di pulsanti, moduli di segnalazione, modulo code-lock. L offerta si articola in due serie: 600 e 603. Fra gli accessori vanno ricordati quello per il segreto di conversazione, i pulsanti aggiuntivi (fino a 4) per la realizzazione di impianti intercomunicanti, i diodi LED per eventuali segnalazioni luminose, l interruttore per esclusione della chiamata, le suonerie supplementari ed i relais. Il comando apriporta e l eventuale comando relais luce scale, possono essere effettuati anche con la cornetta agganciata. I citofoni sono normalmente predisposti sul posto esterno che viene automaticamente escluso quando si effettua una chiamata per l intercomunicazione premendo il tasto con simbolo. L esclusione del posto esterno permane fino a quando uno dei citofoni ha la cornetta sollevata. La chiamata reciproca viene generata dal ronzatore incorporato. Articolo Moduli Protezioni antipioggia per placche portamoduli da incasso - colore alluminio Articolo Moduli Placche portamoduli per installazione superficiale fuori muro - colore alluminio Dotate di cerniera di apertura per facilitare il cablaggio e di protezione antipioggia. Articolo 2140 nessuno Pulsanti di chiamata 2149 modulo di segnalazione 7 R Catalogo - Pulsantiere e Cassette Postalbox 2410 Modulo code lock 2410 dispositivo elettronico a microprocessore dotato di tastiera illuminata che consente di azionare serrature elettriche e di attivare impianti ausiliari (ad es.Si possono memorizzare due differenti codici per il comando di due diverse serrature oppure di una serratura e di un impianto ausiliario.Ricambio capsula microfonica a carbone. Ricambio 736 ronzatore 8 12V. Ricambio 212 9 R Catalogo - Alimentatori e accessori citofonici I citofoni Serie 603 e Serie 600 con l alimentatore art. 672 ed i gruppi di commutazione art. 607 e 608N sono collegabili alle pulsantiere, e Postalbox.

La lin inea di vi deoc itofon oni di nuova generazione BPT si completa oggi gi con Consente l accensione luci, apertura serrature cancelli, comando di altri dispositivi dai videocitofoni e ripetizione di chiamata PULSANTIERA APPOGGIO Mod.Espansore video. Istruzioni per l uso e l installazione PC. Art Gong sopra intonaco Descrizione dell'apparecchio Il gong sopra intonaco e un'unita preconfezionata e fa parte del sistema di intercomunicazione Gira. E un elemento Il dispositivo e pensato per il INSTALLAZIONE PULSANTIERA SU POSTALBOX.2 IMPIANTI CITOFONICI - Esempi To use this website, you must agree to our Privacy Policy, including cookie policy.

citrix edgesight user manual

The EdgeSight agent is very resilient and much has been put in place to prevent, as well as recover from behavior like this (that is, crashes). An EdgeSight for Endpoints agent maintains five-second level detail and an EdgeSight for XenApp agent maintains 15-second level detail for the most recent four hours. Data is regularly aggregated into five-minute slices. The nature of the crash affects this whole scenario (bad spot on disk, disk full, and so on). A crash may result in a missing data sample (or two), which in effect is seconds worth of data. A: The default configuration for XenApp agents is to run the Configuration Check worker once per hour. Endpoint agents run this worker once per day. A: Assuming that the EdgeSight server was installed prior to the installation of the EdgeSight agent, the agent must perform a number of steps before it performs its initial communication action. On most computers, these steps are completed within 10 minutes of the agent startup. These steps are only performed on the initial installation, not on upgrades. Depending on the phase of the startup, the agent may not yet have collected required configuration data. Any configuration of the agent the server may wish to make is based in part on the configuration the agent. An example of this type of configuration data is the version of XenApp an EdgeSight for XenApp agent is running on. This data payload contains a number of collected data items that the EdgeSight server loads into its database and effectively registers the agent to the server. If an error occurs while processing the payload, these entries are also written. The entries include potentially useful information for resolving the problem. Why? A: When the agent uploads its data, one piece of the data is the company the agent is configured with at installation time. If this company name does not match the name of the company on the EdgeSight server, the agent is listed as an unmanaged device.

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EdgeSight Active Application Monitoring (AAM) is a component that provides the ability to sample and monitor the responsiveness of virtualized applications in XenApp environments. This article contains frequently asked questions about EdgeSight 5.0, divided into following listed sections. This component does not have a 64-bit installer. For instance, you cannot operate two EdgeSight servers to use the same database. This way you can transparently recover from an EdgeSight server outage. As long as the agent data is retained (that is, not purged by the EdgeSight agent) in the various devices, no data loss occurs. Users who have upgraded from earlier releases of EdgeSight for XenApp (or EdgeSight for Presentation Server) can use the “Department Cleanup Wizard” to remove departments without devices. While the wizard is self-explanatory, read the online help on the page where you see the wizard for additional information. A: The EdgeSight 5.0 (and EdgeSight 4.5) Web server component only requires Internet Information Services (IIS) to enable (i.e. “allow”) the ASP.net 2.0 Web service extension. The IIS setting can be found in the setting for IIS Manager’s Web Service Extension. SQL Server 2008 does not ship with this object component, therefore EdgeSight users must download it from Microsoft. In particular, the current requirement is Windows XP Service Pack 2 (or later) or Windows Vista Business Edition (or above). The supported server operating systems are Windows Server 2003 and Windows Server 2008. EdgeSight provides targeted agent Windows (MSI) installers for 32-bit and 64-bit operating systems. A: EdgeSight 5.0 for XenApp can be installed on any Windows server running XenApp. However, EdgeSight data is not collected until the device restarts. Do you lose the complete five-minute snapshot or just the data collected up to that point? A: No.

If an upload is attempted prior to these items being processed, the agent may not register correctly with the server, or it may receive an incorrect configuration. There is also the potential for incomplete data to be associated with the agent device. The agent is designed to monitor and report on end-user systems only. The data is persisted to a local database and periodically uploaded to the centralized EdgeSight server database. A: The agent periodically uploads a payload of data to the EdgeSight server using standard HTTP protocol. It can also be configured to use SSL. The agent can be configured to immediately send real-time alerts to the server. A: Port 9035 is used to make a remote device connection to the agent. This includes running the Dashboard, Real Time reports, Remote Workers, or using the new Device and User Troubleshooters. The XenApp agent collects performance data every 15 seconds and periodically consolidates this data into five-minute samples. The data uploaded to the EdgeSight server is consolidated into an hourly granularity. By default, this data is uploaded to the EdgeSight server once a day. The Endpoint agent typically consumes 20 to 30 megabytes (MB) of RAM. The agent for XenApp varies based on the number of concurrent connections to the server. A: The client-side database typically uses anywhere from 50 to 250 MB of disk space. A: The data payload is typically 35 to 100 kilobytes (KB). The real-time alerts are approximately 200 bytes. A: The Remote Data Viewer ActiveX control is used to connect from the browser to the remote device running the agent. ActiveX controls must be enabled in the browser. Microsoft Excel 2000, XP, 2003, or 2007 must be installed on the console computer to view the data. Port 9035 must be opened in your firewall, inbound on the client. It is possible to set up a remote security group to allow access to a remote device.Is it in the registry, or a file?

You can then locate the agent device by name and manually assign it to the proper department. What should be verified? When it performs an upload, it is doing so using a function known as a worker. Each worker has its own log, which provides detailed information about worker execution. One of the most common issues occurs when the EdgeSight server name is not specified as a Fully Qualified Domain Name (FQDN), but the network requires FQDN, or the server must be specified using an IP address. Another common configuration problem is a proxied network where proxy configuration is automatic. The EdgeSight agent supports a fixed proxy server, if proxies are required on the network. If network changes are required, they can be made while the agent is running. The agent retries the communication every two minutes. This file is sorted in C:\Users\All Users\Application Data\Citrix\System Monitoring\Data for Windows Server 2008 and Windows Vista. Open the file and look for the last entry for Worker 104 running with trigger 24. The entry provides a status; if it is all zeros, the communication was successful from the perspective of the agent. If it is not all zeros, the last sentence of the error message provides the most relevant information. Under certain circumstances, the message directs you to look in the script log file.Can you force an update so the agent registers right away if it has not done so? The agent automatically uploads its data within 10 minutes of the initial agent startup. Any problems with the initial upload prevent any forced upload from completing. Additionally, the initial upload has “retry upon failure” logic to ensure that uploads proceed automatically once network and configuration problems preventing uploads from occurring are resolved. The agent determines its Active Directory membership and operating environment.

Most customers are currently on the previous release, which means a simple upgrade installation from 4.5 to 5.0. As a best practice, allow 100 percent free space of the current size of the EdgeSight database. For example, if the current database is 70 gigabytes (GB) in size, have another 70 GB available. This does not include the size of the transaction logs, which can grow to more than 100 percent of the database size. In addition, back up the current database, and restart the EdgeSight server just prior to the upgrade to free any running processes from memory. You should completely uninstall the ERP server and agents and then reinstall the 4.5 RTM version. Do you need a client access license (CAL) for every agent? EdgeSight only requires a SQL license on the EdgeSight server when using the per-processor license model. The amount of full SQL licenses depends upon your implementation of SQL Server and SQL Reporting Services. If you have a single-server architecture for the EdgeSight server, a single full SQL license is required. If IIS and SQL Reporting Services are installed on one physical server and SQL Server is installed on a second physical server, two separate and full SQL licenses are required. If you use a per-device model for SQL, a CAL is needed for every agent. This is done automatically and by default if a device has not reported up to the server for 30 days or more.Does it use a Media Access Control (MAC) address, unique identifier (UID), NetBIOS, or host name. A: The client uses these device characteristics in addition to a UID to correctly identify each device. This helps to uniquely identify each device and merge duplicates if they occur. This may happen if a device is re-imaged and re-deployed. Could the Microsoft Excel Viewer or Open Office be used instead? Hence, EdgeSight requires Excel 2000 or later. Citrix EdgeSight for Endpoints 5.4 Citrix EdgeSight for XenApp 5.

The Windows registry is used to store configuration items that are machine specific and are required for successful communication with the EdgeSight server. Examples of this are the name of the company the agent belongs to, the name of the server to contact, and any proxy information required to perform the communication. All other configuration items are stored in the EdgeSight agent database or the EdgeSight.ini file. The items stored in the Windows registry are typically set once, and are supplied during the agent installation. All other configuration items are sourced from the EdgeSight server the agent is configured to communicate with, and any configuration is performed using the EdgeSight server console. By default, the EdgeSight agent obtains its initial dynamic configuration within 10 minutes of the initial run of the agent. The Configuration Check worker runs once per hour by default. A: Press the F12 key on the keyboard and it gives you an option to save reports into various formats, including Excel. Version information is located at the bottom of the page. A: It is possible to create custom reports using Microsoft Reporting Services and SQL technologies. The EdgeSight database schema and the relevant views are available in the product documentation. Custom reports can be uploaded to the EdgeSight Server using the Upload a Report page and can be viewed in the Custom Reports node in the EdgeSight Console. The maintenance and accuracy of the custom reports are the responsibility of the customer. A: Version 4.x agents work with 5.0 EdgeSight servers as expected. This has been thoroughly tested and is fully supported. The only limitation is that you cannot set up any Citrix XenApp alerts for a version 4.2 agent running on XenApp. All EdgeSight servers must be upgraded from the proper release level. You must not skip an upgrade. Here are the order of upgrades to complete: 4.1 to 4.2, 4.2 to 4.5, and lastly 4.5 to 5.0.

See Chapter 4, Using EdgeSight to Resolve Session Performance Problems, for more information on using EdgeSight to diagnose and resolve session problems. Note that the session data collected and displayed depend on the installed versions of the EdgeSight Agent, the XenApp or Presentation Server, and the ICA client. For example, end-user experience monitoring metrics are not collected for Presentation Server systems prior to version 4.5. For more information on data collection and display by EdgeSight Agent type and version, see the Citrix EdgeSight Administrator s Guide. You can use EdgeSight to display problem notifications, display what was happening on the system at the time of the problem, list recent software and hardware changes, and compare application performance across multiple systems. You can also proactively monitor critical XenApp applications using EdgeSight Active Application Monitoring. See Chapter 5, Using Citrix EdgeSight to Resolve Applications Problems for details. Resolve Network Problems EdgeSight allows you to identify, investigate and define a resolution for network problems such as network delay, high round trip times, or Web errors. EdgeSight allows you to compare current and historical network performance for one system or across multiple systems, to find systems with high network volume, and to identify network segments with slow response times. See Chapter 6, Using Citrix EdgeSight to Resolve Network Problems for details. Proactively Manage Hardware and Software Assets EdgeSight does more than just help you solve problems; it can also help you in planning and implementing improvements in your enterprise. With EdgeSight, you can perform capacity planning, rollout new applications, manage multiple versions of applications, and implement licensing and compliance policies. See Chapter 7, Using Citrix EdgeSight for Planning and Implementation for applicable scenarios.

XenApp Capacity Planning Administrators need to know when they will run out of capacity and need to add servers to their XenApp farm. Because there are many variables, including user activity level, number of applications running on the server, number of active sessions, and system resource capacity, administrators must use their judgment. For example, they may add 6 users at a time and when server capacity approaches 60 to 70 percent, they add a new server. This approach can be inefficient and does not enable active planning, such as determining how many servers should be purchased by quarter for the upcoming year. Administrators may not know what impact the new application will have on performance and the maximum number of supported concurrent users. Additionally, administrators need to know if a new application causes a compatibility issue with any other applications running on the server. Currently, they lack the granular data necessary to understand these issues. EdgeSight for XenApp allows administrators to closely monitor resource usage over time and also configure real-time alerts so that they are notified when certain usage levels are exceeded. Administrators can also focus on the performance of new applications and receive timely notification of process hangs and faults. See Chapter 7, Using Citrix EdgeSight for Planning and Implementation, for more information on using EdgeSight for capacity planning. Track Usage EdgeSight allows you to track the usage of Citrix licenses, published applications, and the duration of sessions. You can display reports with current and historical Citrix License usage information, such as total, available, and in use license counts by product family or individual product. Usage is tracked for all Citrix license types. For published applications, information is collected on application launches and on unique users. Session duration can be displayed by farm or by user group, and can be filtered for specific devices or users.

4 A printable copy of the End User License Agreement is included on your product installation media. Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Citrix Systems, Inc Citrix Systems, Inc. All rights reserved. Citrix is a registered trademark, and Citrix Presentation Server, Citrix XenApp, Citrix XenDesktop, and EdgeSight are trademarks of Citrix Systems, Inc.All other trademarks and registered trademarks are the property of their respective owners. Document Code: April 1, 2011 (MS) This document provides guidelines and scenarios for using EdgeSight to ensure that end users in your enterprise have the required application and network resources to work more productively. Citrix XenApp was formerly Citrix Presentation Server. For the purposes of this document, XenApp is used as the primary product name and, unless otherwise indicated, refers to both XenApp and Presentation Server systems. This chapter describes solutions which can be implemented using EdgeSight and lists prerequisites for effectively using this guide. This document assumes that you are working in an environment where the EdgeSight Server is installed and has been running with some alerts configured for at least one week. It is recommended that the server collect data from a minimum of 20 to 30 devices. This provides you with sufficient data to be useful in working with the scenarios. Implementing Solutions with EdgeSight Citrix EdgeSight collects and displays performance and availability information that allows you to isolate and resolve a wide range of application, device, network, and session problems. This document presents scenarios based on different types of problems and tasks.

As you use these scenarios, refer to the EdgeSight Server online help for procedures on how to use the EdgeSight Server Console and for definitions of the data displayed in reports. Before using these scenarios, review Chapter 2, Using Citrix EdgeSight Data and Reports for basic instructions on using historical and real-time reports, monitors.You can use EdgeSight to display notifications of performance anomalies, display system performance metrics over time, display hardware and software changes on systems, and display how systems are using resources such as memory, CPU, and disk. See Chapter 3, Using EdgeSight to Resolve System Performance Problems for details. Identify and Resolve Session Problems It is difficult to determine the source of a user s reported Citrix application problem because performance metrics are only currently available at the system level, not at the user session or network level. The first challenge is to locate the server accessed by the user and session. Support personnel may guess the server farm and server based on the application (applications may be grouped by server farms). Once they locate the suspected server, they do not have performance characteristics for that particular user and session. Instead, they can only assess the overall server performance, which may not reflect the problem seen by the user. If the problem is not the server, important network data is not available, such as client latency, log-in time or response time, and volume with back-end servers. In short, their ability to isolate and identify a user-reported performance problem is time-consuming and costly. Citrix EdgeSight for XenApp allows support personnel to quickly identify the server accessed by a user and session and then display relevant performance information. Also, a wide range of network-related reports are available that provide information on ICA client traffic, ICA session latency, volume, delay, and round-trip time.

All of these capabilities allow you to determine what Citrix products or published applications are being used and who is using them. See Chapter 8, Using Citrix EdgeSight to Track Usage for more information on using EdgeSight to track usage. Capture and Store Data for Long Term Use EdgeSight provides archive reports which can be transferred to long term storage for using in analysis and record keeping. By archiving or warehousing data, you can have continued access to long-term historical data while ensuring optimum performance from your EdgeSight Server. See Chapter 9, Using Citrix EdgeSight Data for Analysis and Record Keeping for guidelines on archiving and warehousing EdgeSight data. Overview EdgeSight collects performance and availability data on each device running the EdgeSight Agent. By default, 3 days of historical data is retained on the agent database (7 days for a virtual desktop). Data is retained for a longer period in the event that the agent has problems communicating with the server or the system running the agent is not connected to the network. Data stored in an EdgeSight Agent database can be accessed from the EdgeSight Server Console, as described in Accessing and Using Real-Time Data on page 16. Data is consolidated and uploaded to EdgeSight Server where it is used as the basis for reports, which display data using tables, charts, and graphs. EdgeSight provides a broad range of standard reports. In addition, custom reports can be created. For more information on using reports, see Accessing and Using Historical Reports on page 15. Each EdgeSight Agent continuously and unobtrusively compares critical performance parameters and conditions against thresholds. When an abnormal condition is detected, such as high memory usage, excessive network delay, or a process fault, the agent generates an alert. If the alert criteria match a configured alert rule, the agent sends a real-time alert to the associated server.

Alerts not matching an alert rule are uploaded with the rest of the day s data. For more information on displaying real-time alert information, see Accessing and Using Process Fault Data on page 26. Process fault alert rules enable the capture and storage of crash files. For more information on using crash files, see Accessing and Using Process Fault Data on page 26. The console provides you with a powerful and flexible tool for displaying availability and performance information about XenApp and end-user systems in your enterprise. When using the console, you browse pages supplied by a Web server which display reports generated from data stored in the Citrix EdgeSight database. A wide range of standard reports are available. After an EdgeSight Administrator adds you as a console user, you will receive an with login information. Depending on how authentication is configured for the server, your login information can be in the form of an address and password or it can be your Active Directory username and password. To display the console, bring up a browser and point it to the URL for the EdgeSight Server log on page. Log on to the console using your user name and password. The EdgeSight Server Console has the following components. Tabs Use the tabs at the top of the content area to select the type of data you want to display or operation you want to perform. The tabs are as follows: Getting Started This tab provides overview information for each tab. Click on each tab name to display descriptions of tab features. A checkbox allows you to disable the display of this tab on your subsequent logins. Monitor This tab allows you to perform real-time monitoring of performance counters on specified devices and to display information on alert conditions. Troubleshoot This tab allows you to perform real time troubleshooting using troubleshooting tools and real time reports. The real time reports display data directly from an agent database.

Plan and Manage This tab allows you to display summary reports which provide an overview of your environment. Summary Track Usage This tab allows you to display reports on usage of Citrix licenses, on published application launches and users, and on session duration. Browse This tab allows you to browse or search lists of reports and to display reports. You can also display report properties and subscriptions. Configure As a non-administrative user, you can edit your profile, and display reports you have designated as favorites. If you have administrative privileges on the server, the operations available on this tab allow you to additionally configure companies (including agent options, alerts, devices, and security), configure the server (including licensing, authentication, database grooming, and company creation), and monitor server status (including messages, jobs, services, and agent database broker activity). Navigation Tree Use the Navigation Tree at the left of the content area to select the specific type of operation you want to perform or the type of report you want to display. On the Configuration tab, click the icon or the corresponding page name to expand or contract that portion of the list. Menu Bar Use the Menu Bar at the top of the content area to perform common operations on the current page, such as bookmarking a page, refreshing a page, or printing a page. When displaying a report, you can add the report to the list of favorite reports or subscribe to the report. Filter Bar Once a report or monitoring page is selected, use the Filter Bar to filter data. Depending on the report or page selected, filter by department, group, time period, process, device, user, site, and other data types. Filter data to isolate information based on particular classes of processes, devices, or users and to quickly identify problems or trends. You can also filter data on non-report pages such as the Current Alert List or the administrative and configuration pages.

Click Go to apply filter parameters. (You can run reports without having to click Go by setting the Automatically Run Reports setting to Yes when editing your profile.) Help Link Click the Help link at the top right of the console to invoke context-sensitive online help. In addition to context-sensitive help, the help system also provides reference material, such as glossaries of report counters and a definition of SQL views. A single server can support multiple companies. Companies are broken down into departments. Departments are organized as a hierarchical tree with a default root department (All), and device-specific subdepartments (XenApp Farms, XenDesktop Farms, and Endpoints) which are created on installation. The structure of the XenApp Farms subdepartment is determined by the XenApp or Presentation Server farms. The structure of the XenDesktop Farms subdepartment is determined by the Desktop Delivery Controller (DDC). Additional Endpoint subdepartments can be created automatically as agents register with the server, or can be created manually by a user with administrative privileges. Configuration information is associated with agents based on their department. Each department corresponds to a set of systems running Citrix EdgeSight Agents. These systems are referred to as devices. In addition to the department structure, you can organize devices by custom groups. A custom group is a user-defined collection of devices. Membership in a group can be based on the associated departments, device characteristics, or queries. Note that the console user interface uses the term group in report names to indicate both departments and custom groups. In addition to groups of devices, you can also create user groups which are collections of XenApp, XenDesktop, or endpoint users. Many reports containing data on user experience can be filtered by user groups, allowing you to monitor system performance for a group of users with specific characteristics.

Users log on to the console to display reports or perform administrative tasks. (Note that reports use the term user to indicate a XenApp or XenDesktop user associated with a session.) Each user is assigned a role (such as the default roles of Administrator, Report Viewer, License Server Monitor Administrator, and License Server Monitor Viewer) which has an associated set of permissions. These permissions determine what actions a user can take and what pages are displayed on the console. For example, a user with a role of Report Viewer can display reports but cannot display pages under the Company Configuration or Server Configuration menus or perform administrative functions on the server. Users can display reports from the console or can receive them based on a subscription which specifies the distribution or a report by or to a file share. (This is an effective means of distributing targeted information to people in the organization without requiring them to log on to the console.) Subscriptions are distributed based on a defined schedule. Historical reports are useful when examining trends over long time periods or across large numbers of devices. You can browse or search for reports, or use these features in conjunction with one another. All reports are available from the Browse tab. As you work with EdgeSight, you may find that you use some reports frequently. Add these reports to your Favorite Reports page for easy access. Display the report and click on the Add to Favorite Reports link in the menu bar. See the Working with Reports and the Favorite Reports online help topics for more information. Browsing for Reports You can browse for reports by time frame, data type, object type, or report type. As you select a browse term, you refine the list of reports, making it easier to find the report you want. Browse terms are cumulative, and the browse terms selected are shown at the top of the report list.

citrix desktop service manual startup

This means that as soon as the autologon account logs off, the service will start and register with the Delivery Controller(s). When this happens, and depending on how quickly the the VDA registers with the Delivery Controller, it may cause a power managed VDI machine to reboot again; creating a reboot loop. This is simply a timing issue. So to work around this, we also wait for the logoff event. Typically when you correlate logon and logoff events you can “tie” events 4624 (logon) and 4634 (logoff) together using the “Logon ID” value, which is a unique hexadecimal code that identifies that particular logon session. We can, however, tie it to the 4647 (logoff) event. However, this event just tells us that the logoff was initiated and not complete. A 4634 (logoff) event will follow, but there is no information in that event which allows us to formally tie them together. Therefore, we make the assumption that the 4634 event that follows the 4647 event is the actual termination of the logoff. This allows us to start the Citrix Desktop Service without the risk of a reboot loop occurring. I will be writing further articles to explain how I implemented post VDA install tasks and the autologon and logoff process. You don’t need to worry about this as part of your initial implementation. Simply start by using the DelayDesktopServiceTime value and you can enhance this at a later date. His skill set, high ethical standards, integrity, morals and attention to detail, coupled with his friendly nature and exceptional design and problem solving skills, makes him one of the most highly respected and sought after Microsoft and Citrix technical resources in Australia. His alignment with industry and vendor best practices puts him amongst the leaders of his field. This is divided into Workspace App Session Startup and VDA Session Startup duration on the User Details page and Machine Details pages.

• citrix desktop service manual startup.

It’s important that the priority of the Scheduled Task is set to normal to prevent it from being queued. You’ll see from the screen shot of the log file below that it’s now quite comprehensive. I’ve got it to a point where it works perfectly for my needs, and has been very reliable over the last few months, so I decided it was ready to release to the community. When this happens it may fail the session launch, which can leave the Session Host in an unhealthy state, such as a stuck prelaunch state, with the user potentially needing to involve the Service Desk to clear the issue. So managing the timing of the start of the Citrix Desktop Service (BrokerAgent) is extremely important to ensure that your Session Hosts have completed their startup process before registering with the Delivery Controllers. This can be easier said than done! I use an autologon process similar to what George Spiers documented in his article “ Reduce Citrix logon times by up to 75% “. So if the Session Host has registered with the Delivery Controllers before the autologon process has logged off, the logoff process will trigger another reboot. This can become a real problem to manage. I had varying success with the tool. He left Citrix and no one took over the development and upkeep of this tool. As it was an unsupported Citrix tool with no ownership, I decided to stop using it and write my own, which included the logic I was after. Plus, my goal was to write it in PowerShell. I wanted it to do 3 things: This ensures Group Policy has applied, and you’re not starting the service with an empty list, or an invalid server.This is the cool bit where I can make it an exact science. As mentioned, I use an autologon process, so I have another Scheduled Task called “Session Host Autologon Logoff Task”, which logs off this autologon session. This of course writes the logon and logoff events to the Windows Security Event Log, so the script simply triggers based on those events.

When this duration is high, it indicates that the STA server or the Delivery Controller are overloaded. The check is performed on the client to determine whether an existing session can handle the application launch request. The method used depends on whether the session is new or shared. When this metric is high, it indicates that there is a VDA issue increasing session start times. This includes the time spent on the VDA performing the entire start-up operation. So, it is not included in the VDA Startup Duration. This time is likely to be a significant only if manual login is being used and the server side credentials dialog is displayed (or if a legal notice is displayed before login commences). They can be Kerberos, Active Directory, or a Security Support Provider Interface (SSPI). Consider optimizing any application compatibility scripts or use environment variables instead. Roaming profile size and location contribute to slow session starts. When a user logs on to a session where Terminal Services roaming profiles and home folders are enabled, the roaming profile contents and access to that folder are mapped during the logon. This takes extra resources. Sometimes, this can consume significant amount of the CPU usage. Consider using the Terminal Services home folders with redirected personal folders to mitigate this problem. In general, consider using Citrix Profile Management to manage user profiles in Citrix environments. If you are using Citrix Profile Management and have slow logon times, check if your antivirus software is blocking the Citrix Profile Management tool. If the configuration is set for printer creation to be performed asynchronously, the value is not recorded for PCVD as it does not impact completion of the session startup. The number of printers added locally on the users’ client devices and your printing configuration can directly affect your session start times.

These two durations further contain individual phases whose startup durations are also displayed. This data helps you to understand and troubleshoot high session startup duration. Further, the time duration for each phase involved in the session startup helps in troubleshooting issues associated with individual phases. For example, if the Drive Mapping time is high, you can check to see whether all the valid drives are mapped correctly in the GPO or script. This feature is available on Delivery Controller version 7 1906 and later and VDAs 1903 and later. For earlier versions, IFDCD is displayed for only app launches from the browser with Workspace app detected. For shared sessions (multiple applications launched in the same session), the Workspace App Startup metrics are displayed for the latest connection or the latest application launch. In such cases, a message is displayed. Review subsequent metrics to determine the probable root cause of the issue. SSCD starts as close as possible to the time of the request (mouse click). It ends when the ICA connection between the client device and VDA has been established. In the case of a shared session, this duration is much smaller, as much of the setup costs associated with the creation of a new connection to the server are not incurred. At the following level down, there are several detailed metrics available. The overall process is as follows: Also, StoreFront requests and receives a one-time ticket from the Secure Ticket Authority. This results from network issues between the two machines. So you can troubleshoot potential network issues first. If LPWD is high, there might be a bottleneck on the StoreFront. Try to identify the cause of the slowdown by checking the Internet Information Services (IIS) logs and monitoring tools, Task Manager, Performance Monitor and so on. Check if the network connection between StoreFront and Delivery Controller is slow or some Delivery Controllers are down or overloaded.

If not, right-click the service, select Properties, and then, in Startup type, select Automatic See Before doing this, verify the Print Spooler service is running on the machine. Note: The Print Spooler service is required for successfully installing the VDA software for Windows Server operating systems. If the Print Spooler service is stopped, right-click the service and select Start. As with other products (Citrix or other vendors), there is a wide variety of possible causes of these communication problems. My intention with this blog post is to create a single resource that you can use to start your troubleshooting in order to resolve your issue as quickly as possible. Here are the top five common mistakes listed and how to resolve them: This configuration allows for flexibility and centralized management. Just ping the DDC’s FQDN from the VDA and check if it can be resolved and vice versa from the DDC (ping the VDA FQDN). In this situation, you can set the startup type to Delayed auto start instead of Automatic Startup. Another reason for the service not starting is that the startup type is set to Manual. In this case, change the startup type to Automatic startup. This can affect the services that use the Microsoft.NET Framework in particular. By design, Microsoft.NET processes require additional overhead to start the process. These include: If the service is in stopped state, try starting the service and check if this has fixed the Time Sync issue and the VDA is registering correctly. Additionally, verify if the pooled desktops join the domain correctly after boot. Using gpresult, verify if the NT AUTHORITY\NETWORK account is still listed as a user that can access the computer (VDA) from the network. With an easy to use update tool included, you will always have the best and latest troubleshooting toolkit at your disposal.

When a session starts, Citrix Virtual Apps and Desktops have to create every locally mapped printer on the client device. Consider reconfiguring your printing policies to reduce the number of printers that get created, specifically when users have many local printers. To do this, edit the Printer Auto creation policy in Delivery Controller and Citrix Virtual Apps and Desktops. For example, audio or COM port mapping, to optimize the ICA protocol and improve overall session performance. When a user logs on to a Windows machine, winlogon runs userinit.exe. Usernit.exe runs logon scripts, re-establishes network connections, and then starts Explorer.exe. Userinit represents the duration between the start of userinit.exe to the start of the user interface for the virtual desktop or application. The Shell duration is the time between the initialization of the user interface to the time the user receives keyboard and mouse control. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content. This issue can occur if the service is not started or the system Event Log has traces of service related issues.

If the difference in system time between the two ends of the communication is too great, the Tickets are always considered to have timed out when they are accessed and communication fails.This can cause problems with the secure communication between virtual desktops and controller.When the subsequent system restart has completed, check to see if registration has been successful. The services implementing the communication endpoints use the computer’s identity. The controller determines the virtual desktop’s SPN after inspecting the servicePrincipalName attribute of the associated computer account in Active Directory.If the servicePrincipalName attribute does not include an entry with the computer’s fully qualified domain name, try editing it manually, and check to see if that fixes registration problems. In that case, try disabling all network adapters except for the one used to communicate with the controllers.This behavior is described in. End users can use applications and desktops independently of the device’s operating system and interface. You maintain complete control over applications, policies, and users while delivering the best user experience on any device. Cloud Connector enables cloud management without requiring any complex networking or infrastructure configuration such as VPNs or IPsec tunnels. Resource locations contain the machines and other resources that deliver applications and desktops to your subscribers. Citrix also takes care of installing and upgrading those components. (This differs from an on-premises Citrix Virtual Apps and Desktops deployment, where you are responsible for installing, managing, and upgrading the core components.) You install and manage most components in each resource location. The exceptions are the Citrix Cloud Connectors. You install the Cloud Connectors. Citrix manages the Cloud Connectors.

Citrix Workspace app provides users with secure, self-service access to documents, applications, and desktops from any device, including smartphones, tablets, and PCs. Citrix Workspace app provides on-demand access to Windows, web, and Software as a Service (SaaS) applications. For devices that cannot install Citrix Workspace app software, Citrix Workspace app for HTML5 provides a connection through a HTML5-compatible web browser. The Controller’s services communicate through the Cloud Connectors in each resource location to: This includes managing the state of desktops, starting and stopping them based on demand and administrative configuration. A deployment also uses a configuration logging database, plus a monitoring database used by Director. Azure SQL (PaaS) Database is not supported. The customer administrator does not need to configure or manage anything with licensing. All of that work is done automatically in Citrix Cloud. Studio launches when you select Manage in the Citrix Cloud console. Displays include: It offers several similar features to Citrix Workspace, including subscriber access to apps and desktops, authentication, and other subscriber data that ensures consistent experience across devices. Having local stores can help deliver apps and desktops during network outages. The Local Host Cache feature requires a customer-managed StoreFront in each resource location (zone). The Citrix Gateway or VPX virtual appliance is an SSL VPN appliance deployed in the DMZ. It provides a single secure point of access through the corporate firewall. You manage these resources from Citrix Cloud. Resource locations contain different resources depending on which Citrix Cloud services you’re using and the services you want to provide to your users. A Cloud Connector is the communications channel between the components in the Citrix Cloud and components in the resource location.

From PVS to Optimization Pack tools to the more complex CDF control utility to troubleshoot all kinds of Citrix related software, it is all in there. Assisting enterprise customers with Citrix in a proactive way with all Citrix questions and needs. An email with an activation link has just been sent to you.An email with an activation link has just been sent to you. Learn more Learn more Learn more Now we noticed that VM's that have just been restarted are also the first VM's to be assigned to a new user session again even tho there are 50 more VM's ready that have been ready for hours. Learn more Learn more That should be big enough where a user should not regularly get a newly registered desktop, so i'm skeptical that is your issue, but GL to you. Learn more Learn more I would be curious for someone from Citrix to explain how exactly it does choose randomly from the pool. I've seen a user log off a machine, wait 15 seconds and log back on, and get the same machine they were just using, which was still booting up, despite there being about a thousand free machines in the random pool. Learn more Learn more It is just when you ask someone to log off and back on, 9 out of 10 times they will get redirected to the same desktop again, unless another user happens to log on in between. And newly registered vm's get added to the top of the stack. Learn more Learn more The next person to log in seems to get the desktop that restarted the most recently, its like available desktops have a weighting and the most recently rebooted ones always get picked first. The desktop takes a good half hour to settle down after a reboot, it creates a rubbish user experience when they first log on. Ideally XenDesktop would be able to delay assigning recently booted devices, but I suspect I might have to set the service to manual start and then use a scheduled task to start the service 30 minutes after boot, but that sounds extreme to me.

Learn more Learn more Learn more Learn more I might have to raise a call with Citrix over this. Learn more Learn more Learn more Learn more I would be curious for someone from Citrix to explain how exactly it does choose randomly from the pool. I've seen a user log off a machine, wait 15 seconds and log back on, and get the same machine they were just using, which was still booting up, despite there being about a thousand free machines in the random pool. Learn more Learn more Learn more Learn more Learn more Learn more Open a Case Online. This state is referred to as the VDA being registered with a controller. If communication fails for any reason, the VDA is said to have failed to register with a controller. It is then not possible for XenDesktop to broker a connection to the virtual desktop in question, and the virtual desktop becomes a wasted resource.Alternatively, these events can be found in Application event long.Please ensure that at least one delivery controller is available for Virtual Desktop Agents to register with.Error Details: Exception 'An unsecured or incorrectly secured fault was received from the other party.The following screen shot shows how this looks in Citrix Director.A value of This must be done from both the point of view of the virtual desktop and of the XenDesktop site itself. If it does not, it means that the machine has not been added to the site correctly. If it does not, the virtual desktop has not been correctly configured to be part of the site. For further details, see As an experiment, try disabling all firewall software on the virtual desktop and restart it. If registration now succeeds, the problem points to misconfiguration of the firewall; reconfigure it and re-enable it.To see if this is an issue, try the following: on both machines, start a command shell window and run the following commands: It is important that, the IP address reported for the remote machine using the This relies on Tickets with a limited life span.

In the resource location, the Cloud Connector acts as a proxy for the Delivery Controller in Citrix Cloud. Citrix then manages and updates the Cloud Connectors automatically. The VDA registers with a Cloud Connector. After registration, connections are brokered from those resources to users. VDAs establish and manage the connection between the machine and the user device, and apply policies that are configured for the session. The broker agent hosts multiple plug-ins and collects real-time data. VDAs for Windows desktop operating systems allow only one user to connect to the desktop at a time. Linux VDAs are also available. MCS creates copies of a master image to create and provision VMs. Citrix Provisioning doesn’t require a hypervisor, so you can provision physical machines. The Kerberos infrastructure in Active Directory is used to guarantee the authenticity and confidentiality of communications with Citrix Cloud. Connection specifications include: You can also install applications on the master image, if you want them to appear on all machines created from that image and don’t want to virtualize them. Then, you create a catalog using a Citrix tool (MCS or Citrix Provisioning) or your own tools. With Citrix tools, the catalog creation process provisions identical VMs from that image. Alternatively, you can specify users through the Citrix Cloud console. Alternatively, you can specify applications through the Citrix Cloud console. This information can be helpful in hybrid deployments. That summary guides you through the major steps in the process, and provides links to detailed descriptions. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language.

No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content. When the machine restarts, verify that the Citrix Desktop Service starts or restarts. Note: Uninstalling the third party software might not revert the registry value to 1. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it. In addition to changing settings specified when creating the group, you can configure other settings that are not available when you create a delivery group. Some tasks span more than one category. For example, “Prevent users from connecting to machines” is described in the machines category, but it also affects users. If you can’t find a task in one category, check a related category. For details, see Delegated administration. Or, click OK to apply changes and close the window. These URLs are used by the Citrix Workspace app, which is installed on each machine in the delivery group. Or, click OK to apply changes and close the window. This process tells the console about what needs upgrading in the delivery group. For more information, see the upgrade documentation. The Upgrade Delivery Group action appears only if upgraded VDAs are detected. You can then cancel the upgrade, resolve the machine issues, and then start the upgrade again.

This temporary assignment enables the machine to be assigned to a user later. Priority determines the machine’s assigned delivery group when it registers with the system or when a user needs a machine assignment. The lower the value, the higher the priority. If a Remote PC Access machine catalog has multiple delivery group assignments, the software selects the match with the highest priority. Use the PowerShell SDK to set this priority value. Machine accounts or Organizational Units added to the catalog later can be added to the delivery group. This association can be switched off or on. To remove an association, click Remove Association. Or, click OK to apply changes and close the window. The default level is 128-bit. The level can be changed using the SDK. Citrix recommends using more encryption methods such as TLS encryption when traversing public networks. Also, SecureICA does not check data integrity. Or, click OK to apply changes and close the window. You can also export user information to a.csv file. The.csv file can contain data from a previous product version. Subsequent lines in the file contain comma-separated data. The ADComputerAccount entries can be common names, IP addresses, distinguished names, or domain and computer name pairs. Or, click OK to apply changes and close the window. You cannot change assignments for multi-session OS machines or machines provisioned with Citrix Provisioning. Or, click OK to apply changes and close the window. Or, click OK to apply changes and close the window. Then specify: Review the considerations and cautions in Tags. Or, click OK to apply changes and close the window. It does not delete it from the machine catalog that the delivery group uses. Therefore, that machine is available for assignment to another delivery group. To temporarily stop users from connecting to a machine while you are removing it, put the machine into maintenance mode before shutting it down. Consider reimaging the machine.

For details, see Delegated administration. Then define the Citrix Gateway site, and add, edit, or remove the SmartAccess policy expressions for the allowed user access scenarios. For details, see the Citrix Gateway documentation. Or, click OK to apply changes and close the window. Access policies are applied to delivery groups to refine connections. For example, you can restrict machine access to a subset of users, and you can specify allowed user devices. Exclusion filters further refine access policies. For example, for security, you can deny access to a subset of users or devices. By default, exclusion filters are disabled. You might do this before applying patches or using management tools. Current connections remain connected until they disconnect or log off. Select a machine, and then click Turn On Maintenance Mode in the Actions pane. Maintenance mode is on when any of the following occur: The Remote Host Configuration User Logon Mode setting is either Allow reconnections, but prevent new logons or Allow reconnections, but prevent new logons until the server is restarted. If the operating system cannot comply, the machine remains in its current state. If Windows attempts to install updates during the shutdown, there is a risk that the machine is powered off before the updates finish. See the Microsoft policy documentation for details. You can create one or more schedules for a delivery group. A schedule can affect either: The machines are identified by a tag that you apply to the machine. This is called a tag restriction, because the tag restricts an action to only items that have the tag. You want every machine restarted once every week, and you want the machines used by the accounting team restarted daily. To accomplish this, set up one schedule for all machines, and another schedule for only the machines in accounting. The duration is either “start all affected machines at the same time” or an interval it takes to restart all affected machines.

Disabling a schedule can be helpful when testing, during special intervals, or when preparing schedules before you need them. In the example above, both schedules affect the accounting machines. Those machines might be restarted twice on Sunday. The scheduling code is designed to avoid restarting the same machine more often than intended, but it cannot be guaranteed. In the example, the weekly schedule that affects all machines might initiate restarts faster than the daily schedule for accounting machines, depending on the duration specified for each. Disabling a schedule can be helpful when testing, during special intervals, or when preparing schedules before you need them. In the example above, each of the machines used by the accounting team has a tag applied. For details, see Tags. If the tag does not exist, click Create and then specify the name for the tag. After the tag is created, enable the check box next to the newly created tag name. An internal algorithm determines when each machine is restarted during that interval. By default, no message is displayed. By default, the message is not repeated. There is no default text. For example: “Warning: Your computer is automatically restarted in %m% minutes.” The value decrements by five minutes in each repeated message. Unless you chose to restart all machines at the same time, the message displays on each machine at the appropriate time before the restart, calculated by the internal algorithm. To disable the schedule, clear the check box. Or, click OK to apply changes and close the window. Update the schedule configuration, using the guidance in Create a restart schedule. Select or clear the Enable restart schedule check box. Confirm the removal. Removing a schedule does not affect any tags applied to machines in the affected machines. This can have unintended results. A site database outage occurs one hour before a scheduled restart begins (02:00). The outage lasts six hours (until 08:00).